FAQ

Whistles Store is a premium fashion destination offering sophisticated, designer-inspired clothing for fashion-conscious women worldwide. We specialize in bringing high-quality, elegant fashion pieces directly to your doorstep with our global delivery service.

Our collection includes a carefully curated selection of women’s fashion including dresses, jeans, shorts, skirts, T-shirts, and tops. Each piece is designed with attention to detail, featuring premium fabrics and contemporary styles that elevate your wardrobe.

Our customers are fashion-forward women who appreciate quality, sophistication, and value. They’re savvy shoppers looking for premium fashion that delivers exceptional style without excessive spending. Our global customer base spans from New York to London to Tokyo.

Our products feature premium quality fabrics, meticulous craftsmanship, and sophisticated designs. From our luxurious Whistles Tiered Stretch-velvet Midi Dress to our elegant Affeto Silk creations, each piece is crafted to ensure perfect condition and lasting quality.

Yes, detailed size guides are available for all our products. We recommend checking the specific size chart on each product page to ensure the perfect fit. Our models’ measurements and the garments they’re wearing are also provided for reference.

We take pride in our premium quality fabrics and provide detailed material descriptions for each product. From luxurious velvets to elegant silks, we ensure that every fabric meets our high standards for comfort, durability, and sophistication.

We accept Visa, MasterCard, JCB, and PayPal for your convenience and security. All transactions are processed through encrypted channels to ensure your payment information remains protected.

Absolutely. We use industry-standard encryption and security measures to protect your personal and payment information. Your data security is our priority.

Discount codes can be applied during checkout in the designated promo code field. Our current limited time offer includes Free Shipping + 40% OFF with code RP3QDV.

We ship worldwide to fashion-forward customers across the globe! However, please note that we’re unable to deliver to select remote areas and certain Asian regions due to logistical constraints.

We offer two sophisticated shipping options designed for your convenience:

Standard Shipping – $12.95
For those who value both quality and timeliness, delivered within 10-15 business days after processing via DHL or FedEx.

Free Shipping – Orders Over $50
Complimentary shipping via EMS with delivery in 15-25 business days after processing.

All orders require 1-2 business days for processing before shipment. You’ll receive tracking information once your order has been dispatched.

Yes, we offer expedited delivery options through our premium carriers. Please contact our customer service team for specific expedited shipping rates and delivery timelines.

Just as we meticulously craft each fashion piece, we apply the same attention to detail in our delivery process. Each order is carefully packaged to protect the premium quality fabrics and ensure your items arrive in perfect condition.

We want you to love every piece from Whistles Store. If you’re not completely satisfied, we offer a 15-day return policy from the date you receive your items. This gives you ample time to ensure each piece fits seamlessly into your lifestyle and wardrobe.

To initiate a return, please contact our customer service team at [email protected] with your order details. We’ll guide you through the simple return process and provide all necessary instructions.

Returned items must be in original condition with tags attached and in their original packaging. We cannot accept returns on items that have been worn, washed, or damaged.

Once we receive your returned items and verify their condition, we’ll process your refund within 5-7 business days. The refund will be issued to your original payment method.

Our dedicated customer service team is always ready to assist you with any inquiries. You can reach us at [email protected]. We’re committed to making your Whistles Store experience as elegant and effortless as our fashion collections.

While you can checkout as a guest, creating an account allows you to track your orders, save your preferences, and enjoy a faster checkout experience on future purchases.

Whistles Store is located at 4665 Westfall Avenue, Albuquerque, US 87102. Please note this is our business address and not a retail location for customer visits.